Refund Policy
Returns
If you are not entirely satisfied with your purchase, we're here to help.
Refunds
We offer a full refund on all eligible items within 2 day from the date of purchase. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
Exchanges
If you receive a defective or damaged product, we will gladly exchange it for the same item. Please contact our customer service within 2 day of receiving the product.
How to Initiate a Return
To initiate a return, please contact our customer service at Bvminfinity@gmail.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Processing Time
Refunds will be processed within 15 days of receiving the returned item. Please allow additional time for the refund to appear in your account.
**Contact Us**
If you have any questions about our refund policy, please contact us:
- Email: sales@e-thirst.com
- Phone: +91 9810744634
If you are not entirely satisfied with your purchase, we're here to help.
Refunds
We offer a full refund on all eligible items within 2 day from the date of purchase. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
Exchanges
If you receive a defective or damaged product, we will gladly exchange it for the same item. Please contact our customer service within 2 day of receiving the product.
How to Initiate a Return
To initiate a return, please contact our customer service at Bvminfinity@gmail.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Processing Time
Refunds will be processed within 15 days of receiving the returned item. Please allow additional time for the refund to appear in your account.
**Contact Us**
If you have any questions about our refund policy, please contact us:
- Email: sales@e-thirst.com
- Phone: +91 9810744634